@UK FAQ (Frequently Asked Questions)

Below we have compiled a series of questions that we are asked on a pretty much daily basis. Please read these carefully before contacting the @UK team. Thank you.

1. What do the @ symbols on individual listings mean?
   
   The @ symbols are merely an indication of what we think of the sites that we link to. The more @ symbols, the better we think it is. We must stress that it in no way relates to other classifications - e.g. the English Tourism Council's stars, diamonds, keys, etc. or to AA/RAC ratings and the like.
   
   
2. How do I achieve a good @ rating?
   
   Put simply, have a good site. Have a clean layout, useful content, avoid errors (either in spelling, grammar or HTML) and so on. If you are borderline between two ratings, we might look favourably upon your site if you include a link back to @UK.
   
   
3. I submitted my site yesterday but it's not appeared... why?
   
   Please give us time. We have a perpetual backlog of submissions due to the enormous popularity of the site. Each of these is checked very carefully by a person rather than an automated spider. Please bear with us and allow up to two months as a maximum.
   
   
4. Why are my submissions always refused?
   
   Because you are not reading the guidelines carefully enough! We receive many, many submissions here on @UK each day. We are taking the trouble to add you to the site free of charge so please take the trouble to follow the guidelines since our tolerance level is low... ;-) Be warned that repeated bad submissions could adversely affect your @ rating.
   
   
5. I e-mailed you asking why my site was refused but didn't get a reply... why?
   
   I regret that we don't enter into correspondence as to why we have or haven't accepted a listing. Just follow the guidelines and you'll do just fine.
   
   
6. But why?
   
   *Sigh* Because we say so! :-)
   
   
7. What is the address of the fish and chips museum somewhere in the north of England?
   
   We get many questions of a varying nature on @UK and this is just one example - a genuine one at that. Unfortunately, we just don't have the resources to help you all out with these queries, much as we would like to.
   
   @UK does however offer many resources which can help you and we advise you to explore these. First, there's the @UK mailing list which has over 500 very helpful subscribers all waiting with baited breath to help you out. Second, there's the @UK chat room where you might just find someone online at the same time to help you out.
   
   So, if you're wanting to know more about researching Aunt Ethel's ancestral origins in Fife, please use these channels rather than e- mailing the @UK team.